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Send product feedback, report a reproducible problem, or request a correction to one of our guides.
Last reviewed: August 22, 2026
Email Cheng525570145@gmail.com. Include the tool URL, browser, file type, the step that failed, and the visible error message. Do not email confidential source files unless you have permission to share them.
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Join the EasyLottie Telegram group for short questions and workflow discussions. Avoid posting private client assets or personal information in the group.
What helps us investigate
- The exact page where the problem happened.
- Your operating system and browser version.
- The input format and approximate file size.
- The steps needed to reproduce the behavior.
- A screenshot with private information removed.
Privacy and legal questions
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